Pricing
AI Receptionist & Department Pricing
Deptly is a fully managed service, so pricing is custom-quoted to the departments you actually need — not a one-size flat fee. Here’s exactly how it works, what you’d pay otherwise, and what’s included.
How much does Deptly cost?
Deptly doesn't publish a fixed price because every business needs a different scope. Your quote is built on a free strategy call around the departments you actually need — most owners start with just one. There are no long-term contracts, you can cancel anytime, and every plan carries a 30-day money-back guarantee. Expect to pay well below the cost of hiring, and more than a single DIY tool — because Deptly does far more than either.
What you’d pay otherwise
The honest way to think about Deptly’s cost is against the two alternatives most owners weigh: hiring a person, or stitching together cheap single-purpose tools. Ranges below reflect the US market as of 2026.
Hire a part-time receptionist
~$1,500–$2,500/mo
Before benefits, training, and turnover. Covers business hours only — nights, weekends, and vacations go to voicemail. One person, one job.
DIY point AI tools
~$25–$899/mo
Budget tools ($25–$65), mid-tier ($149–$299), and hybrid AI+human answering ($255+). They do one thing — answer calls — and you own the setup, tuning, and fixing edge cases yourself.
Deptly (fully managed)
Custom-quoted
Runs the whole front desk and connects to Marketing, Sales, and Back Office — with real human oversight, 24/7 coverage, and no turnover. Priced above a single DIY tool, below hiring, and it does more than both.
A DIY tool answers your phone. A part-time hire covers business hours. Deptly runs the whole front desk 24/7 and connects it to your other departments, with a human overseeing the work — which is why it sits between the two on price and above both on what it delivers.
How Deptly pricing works
No tiers to decode, no feature-gated add-ons. You get one fixed monthly quote, scoped to your business on a strategy call.
Scoped to the departments you need
Your quote is built around which of the four departments you turn on — Marketing, Sales, Front Desk, Back Office — plus your call and lead volume and any industry-specific customization. You don't pay for departments you don't use.
Start with one department
Most owners begin with the single department that's bleeding the most money — usually Front Desk for missed calls or Sales for slow lead follow-up. It keeps your monthly cost low and proves the value before you add more.
Approve what matters, automate the rest
Routine work runs automatically; brand-sensitive and financial decisions — ad spend, refunds, policy exceptions, vendor contracts — route to you for a quick approval. You stay in control without doing the work.
Want a rough number before you talk to anyone? Use the ROI calculator to estimate what missed calls and slow follow-up are already costing you — that’s usually the real budget conversation.
What’s included — and no surprises
Whatever your scope, the commercial terms are the same for every business. No lock-in, no hidden metering, no risk in trying it.
- No long-term contract — month-to-month, cancel anytime
- 30-day money-back guarantee on every engagement
- Live in as fast as 7 days
- Real human oversight on every department, not AI running unattended
- A fixed monthly quote — no per-minute metering or surprise overage bills
- Owner approval gates on brand-sensitive and financial decisions
New to the category? The AI receptionist guide for small business walks through what these services do, how they’re priced, and how to evaluate one before you buy.
Pricing FAQ
There's no single published price because the right scope is different for every business. Your monthly cost depends on which departments you run (Marketing, Sales, Front Desk, Back Office), your call and lead volume, and how much customization your industry needs. You get a fixed monthly quote on a free strategy call — no per-minute surprises, no metered overage bills. As a frame of reference, Deptly is priced well below hiring a part-time receptionist and above a single DIY tool, because it does far more than either.
Because a fair price depends on scope. A solo owner who just needs after-hours call answering shouldn't pay the same as a multi-location business running all four departments. Publishing one flat number would mean overcharging small operators or underdelivering for larger ones. Instead we scope the work to what you actually need and quote it directly, so you only pay for the departments you turn on.
Almost always. Hiring a part-time receptionist typically runs $1,500–$2,500 per month before benefits, training, and turnover, and that person still goes home at 5pm and takes vacation. Deptly's Front Desk answers 24/7, never calls in sick, and connects to your other departments — for less than the fully loaded cost of a part-time hire.
No. Deptly is month-to-month with no long-term contract, and you can cancel anytime. Every engagement also carries a 30-day money-back guarantee, so you can see the work in your business before you're committed to anything.
Yes — and most owners do. Starting with the single department that's costing you the most (usually Front Desk for missed calls, or Sales for slow lead follow-up) keeps your monthly cost low and lets you prove the value before adding more. You can add departments later as you grow; nothing is bundled or forced.
Get a quote scoped to your business
Book a free strategy call. We’ll learn your call volume, industry, and which departments would move the needle — then quote you a fixed monthly price for exactly that. No pressure, no contract.
No contract. Cancel anytime. 30-day money-back guarantee. Live in as fast as 7 days.