Estate, foreclosure & eviction cleanouts
Clear every property on deadline and prove it—without the photo reports, manifests, and follow-up owning your nights.
Deptly helps estate, foreclosure, and eviction cleanout companies turn one-off jobs into repeat work from executors, probate attorneys, realtors, banks, and property preservation companies — and carries the deadline tracking, the per-property photo documentation and invoicing, and the careful communication with grieving families — while what gets kept, donated, or hauled, and every legal call, stays with you and your customer.
What does Deptly do for estate, foreclosure & eviction cleanouts?
Deptly answers cleanout inquiries from executors, attorneys, realtors, and banks while the deadline is still workable, books the walkthrough your price depends on, and tracks every job backward from its closing, court date, or work order due date. After the trucks leave, it assembles the photo documentation each account requires, compiles the itemized manifest, chases donation receipts, and invoices the right payer the same day. What gets kept or hauled — and every legal question — stays human.
Sound familiar?
Five moments from the way this work actually runs — not because anyone is careless, but because the loop depends on whoever is busiest.
An executor in another state emails at 9:40 PM: her mother's house has to be empty before the closing on the 28th, she flies in Friday, and two siblings still haven't agreed about the dining set. You see it the next evening, after a full day inside a trash-out.
The asset manager's work order wants date-stamped photos of every room — before, during, and after — in their format, in their portal. The invoice you sent with the crew's camera-roll photos just got kicked back.
The probate attorney's paralegal emails a second time for the itemized manifest and the donation receipts — the estate's accounting needs them. Half the photos are on your crew lead's phone and the receipt is somewhere at the ReStore.
The sheriff moves Thursday's eviction set-out for the second time. Your crew was booked, the landlord keeps calling, and the two jobs you scheduled around it are now in the wrong order.
Mid-cleanout, the crew finds a coin collection and a folder of savings bonds in a dresser. Work stops. The executor's cell goes to voicemail, and nothing about where it was found or who took custody is written down anywhere.
Why this happens
In this branch, the person on the phone is rarely the person who lived in the house. Executors, probate attorneys, realtors, landlords, banks, and property preservation companies bring the work — and every one of them is managing a bigger process your cleanout is one line of. The deadline isn't yours: it's a closing, a listing date, a court order, a sheriff's schedule. They judge you the way they judge any vendor in that process — on whether you answer fast, hit the date, and hand over the paper their file needs — and they give the next property to whoever does all three without being chased.
That's the second thing that makes this work different: the documentation is part of the product. A bank won't pay an invoice without photos in the required format. An attorney needs the manifest and the donation receipts for the estate's accounting. A landlord may need a record of exactly what was removed and when, because state rules on a former tenant's belongings are real and the file may end up in front of a judge. The empty, broom-clean house is only half the deliverable — and the half that gets you paid and rehired is assembled at night, by the same person who drove the truck.
And underneath the professional buyers are families in the worst weeks of their year. The daughter who calls about her father's house deserves patience and careful words, not a reply typed in a cab between dump runs. None of this is a discipline problem — the property in front of you outranks the phone, and it should. What's missing is someone whose whole job is the deadlines, the paper, and the phone. That's the seat Deptly takes.
What Deptly handles here
Three complete responsibilities — each with a trigger, the actions carried, the escalation point, and what done actually means.
Responsibility 1
Answer the inquiry and get the walkthrough booked before the deadline tightens
- Starts when
- An inquiry lands — an executor's late-night email, a realtor's call about a listing, a landlord fresh from court, or a preservation company's work order — usually while your crew is inside a property.
- What Deptly does
- Replies within minutes in the tone the situation calls for — condolences and patience for a family, crisp scope-and-date questions for a bank or an attorney's office
- Establishes the three things every cleanout file needs on day one: who decides, who pays, and which deadline the property is tied to — closing, listing, court date, or work order due date
- Gathers property details, photos, and access — lockbox codes, utilities on or off, whether an estate sale or a family keep-aside day happens first
- Books the walkthrough your price depends on, and acknowledges preservation work orders inside the client's required response window
- Logs each account's documentation and invoicing requirements the first time, so the second property doesn't start from zero
- Comes to you when
- Bids stay yours: hoarding conditions, suspected biohazard, unknown volume, and whether to take the job at all wait for your walkthrough — Deptly never prices a property sight unseen.
A walkthrough on the calendar or a work order acknowledged on time, with the decision-maker, the payer, the deadline, and access all on the file — not in a voicemail.
Responsibility 2
Work every job backward from its court date, closing, or due date
- Starts when
- A cleanout is booked against a hard date — and the pieces around it keep moving: an estate sale runs long, a sheriff reschedules, a closing slides, a crew member calls out.
- What Deptly does
- Builds the schedule backward from the deadline — estate sale ends, family keep-aside day, cleanout days, buffer before the listing photos or closing — and holds each step
- Confirms access and property status before the crew rolls: lockbox or key, utilities, and anything the family set aside that must not go on the truck
- Re-slots the crew and notifies everyone when a date moves — a rescheduled set-out, a slid closing — so the change costs a phone call, not a day
- Sends day-before confirmations to the customer and a property brief to the crew: access, keep-aside items, photo requirements, disposal notes
- Updates the executor, attorney, or asset manager as milestones close, so nobody has to call and ask whether the house is empty yet
- Comes to you when
- A deadline in jeopardy, a property that turns out bigger or worse than scoped, or anything touching an eviction's legal timeline goes to you immediately — with the options laid out, never smoothed over.
The property cleared on or ahead of its date — or you and the customer told early, with a new plan — and never a deadline missed in silence.
Responsibility 3
Deliver the paper that gets you paid and rehired
- Starts when
- The last truck leaves — and what the customer's file needs now is photos, a manifest, receipts, and an invoice, each in the right format, to the right party.
- What Deptly does
- Assembles the before-and-after photo package in each account's required format — the bank's portal, the attorney's file, the landlord's records
- Compiles the itemized manifest — what was donated, disposed of, or set aside for the family — from the crew's photos and notes
- Chases donation receipts from the charity and forwards them for the estate's accounting, however long the charity takes
- Invoices the right payer the same day — the estate through the attorney's office, the bank against the work order, the landlord on account — and follows the net-30s and net-60s politely until they're paid or flagged
- Checks in with the attorneys, realtors, and asset managers on a cadence you set, so the next property in their pipeline comes to you
- Comes to you when
- Disputed scope, a damage claim, a question about something a family says went missing, or new terms for a commercial account — those come to you before any reply goes out.
A complete documentation package delivered, a paid invoice, and a professional account that got touched on schedule — logged in your weekly brief.
One job, before and with Deptly
The same signal, followed all the way to a verified outcome instead of waiting on whoever is busiest.
Today
- Tuesday: an executor in Denver emails about her late father's house — the closing is the 28th. You see it Thursday night, after two days inside a foreclosure trash-out.
- You walk the house Saturday and send a price Sunday from the kitchen table. She collected two other quotes while she waited — but she liked your walkthrough, and books you.
- The estate sale company's dates, the family's keep-aside day, and your cleanout days get coordinated across a three-way text thread that also includes her brother.
- The house is cleared on the 26th — two days to spare. But the manifest is half in your head, the donation receipt is somewhere at the charity, and the attorney's paralegal emails twice asking for both.
- The invoice goes out twelve days later and waits on the estate. The attorney who liked your work never hears from you again — and the office's next estate goes to whoever answered that week.
With Deptly
- Tuesday 10:05 AM: the same email lands. Deptly replies in minutes — condolences in the tone you approved — asks about the closing date, access, and whether an estate sale is planned, and offers Thursday walkthrough slots.
- By the time you walk the house Thursday, the file already holds the closing date, the lockbox code, the attorney handling probate as the invoice contact, and who has authority to decide what goes.
- You set the price. Deptly sends it that afternoon with a schedule worked backward from the 28th: estate sale ends the 21st, family keep-aside day the 22nd, cleanout the 23rd and 24th, buffer before closing.
- The day-before confirmation goes to the executor; the crew brief goes out with access details, the keep-aside list, and the photo requirements.
- Cleared on the 24th. Deptly assembles the before-and-after photos and the itemized manifest, requests the donation receipt, and invoices the estate through the attorney's office the same evening.
- Friday's brief: cleared four days ahead of closing, documentation delivered, invoice out. The paralegal asked to keep your card on file — Deptly logged the account and set the check-in.Closed loop
Start from the outcome you want
The same responsibilities, prioritized differently depending on what you are trying to change first.
Become the vendor attorneys, realtors, and banks call first
The professional buyers in this work — probate attorneys, realtors, asset managers, preservation companies — hand their next property to whoever answered fast, hit the last deadline, and delivered clean paper. Deptly answers every inquiry in minutes with the right tone for the sender, follows quotes that go quiet until there's a yes or a no, and keeps each account touched on a cadence you set. One well-documented estate becomes the attorney's next three referrals — because your file made you easy to rehire.
Hand off the second shift of photos, manifests, and receipts
The truck work ends at five; the file work starts after dinner — photo packages in the bank's format, the manifest the attorney needs, the donation receipt that never came, invoices that wait on estates. Deptly carries that shift: it assembles each account's documentation from the crew's photos and notes, chases the receipts, sends the invoices the same day, and follows the slow payers politely. Families get patient updates in your voice. What reaches you is a short brief — and the calls that genuinely need you.
Take on preservation volume without drowning in work orders
Growth in this branch usually means volume accounts — a preservation company's work orders, a bank's REO list, a property manager's turnover pipeline — and every added property multiplies the acknowledgments, photo packages, and invoices. Deptly holds the load: work orders acknowledged inside their response windows, schedules built backward from every due date, documentation assembled to each client's spec, and a weekly brief showing which properties closed, which invoices aged, and which accounts are due a check-in. You add crews when the numbers say so.
What Deptly handles, asks about, and never decides
Every responsibility above runs inside this boundary. You set the rules; anything outside them waits for you.
Deptly handles
Routine work done within the rules you approve.
- Answering executors, attorneys, realtors, landlords, and preservation companies within minutes — in the tone each situation calls for
- Booking walkthroughs, acknowledging work orders on time, and building schedules backward from closings, court dates, and due dates
- Per-account files: who decides, who pays, documentation requirements, photo formats, and access details
- Assembling photo packages and itemized manifests, and chasing donation receipts for the estate's records
- Same-day invoicing to the right payer and polite follow-up on net-30 and net-60 accounts
- Patient status updates to families and scheduled check-ins with professional accounts
Deptly asks first
Anything judgment-shaped waits for your okay.
- Any bid — hoarding conditions, unknown volume, and suspected biohazard mean every price waits on your walkthrough
- Anything that touches an eviction's legal timeline or a court order
- Discounts, scope changes, disputed invoices, and new terms for a commercial account
- Any outreach after a family disputes what was hauled or reports something missing
Always human
The decisions that stay yours, always.
- What can legally be removed, stored, or disposed of — eviction personal-property rules and court orders are for you and the customer's attorney, never Deptly
- What happens to found valuables, cash, firearms, and personal documents — Deptly records and notifies; people decide
- Whether to take a job at all after seeing the property — hoarding, biohazard, and structural risk are walkthrough judgments
- The conversations grief makes heavy — a family that needs a person gets a person
The full rulebook — approvals, escalation, and audit history — lives on trust and control.
Who this covers
Each one gets the same execution engine — these notes call out what actually changes.
Estate cleanouts
The customer is an executor or a probate attorney, often out of state, and the house is full of a life — so the workflow adds a family keep-aside day before the trucks, coordination with estate sale companies, and the manifest and donation receipts the estate's accounting will ask for. Tone matters as much as timing: Deptly writes to a grieving family differently than to a bank, and escalates to a human sooner.
Foreclosure & REO cleanouts
The customer is a bank, an asset manager, or a property preservation company, and the work arrives as work orders with response windows, bid formats, and date-stamped photo requirements — miss the format and the invoice bounces. Deptly acknowledges orders on time, keeps each client's documentation spec on file, and assembles the photo package that gets the invoice paid the first time.
Eviction set-outs & cleanouts
The schedule belongs to the court and the sheriff, and it moves — so the workflow is built for reschedules: the crew re-slotted, the landlord and attorney notified, the displaced jobs re-sequenced. What can be removed, stored, or disposed of is governed by state rules on a former tenant's belongings, so Deptly documents everything and follows the instructions you and the customer's attorney set — it never makes the legal call.
Systems we commonly work in
- Phone calls & SMS on your existing business lineConfirmed
- Email & calendarConfirmed
- Workiz, Jobber & Housecall ProPossible
- CompanyCam for photo documentationPossible
- QuickBooks, Square & Stripe for invoicesPossible
- Property preservation work-order portals (PPW, Pruvan, or similar)Scoped in discovery
Confirmed means standard channels every business already has — phone, text, email, and calendar. Possible means the platform supports what the workflow needs. Anything marked scoped in discovery gets verified during discovery before we commit to it — Deptly works within the tools you already have, as described on how it works.
See the loop close
Every proof item on this site is labeled for exactly what it is.
A probate attorney's one-line email becomes a cleared house and a repeat account
Paralegal, probate attorney's office
We're administering an estate — the house on Maple needs to be empty before it lists on the 15th. The executor lives out of state. Can someone quote it this week?
11:20 AM
Deptly
Replies while the file is still open on her desk: offers Wednesday walkthrough slots, asks about lockbox access and whether an estate sale or family keep-aside day happens first, and confirms the estate pays through the attorney's office.
11:26 AM
Deptly
Your walkthrough price goes out the same afternoon with a schedule worked backward from the 15th: keep-aside day Friday, cleanout Monday and Tuesday, buffer before the listing photos.
Wednesday 4:40 PM
Deptly → Executor
The crew is starting at Maple St this morning. Everything your family set aside in the dining room stays untouched — you'll get photos tonight and again when the house is empty.
Monday 9:05 AM
Deptly
Assembles the before-and-after photos and the itemized manifest — donated, disposed, set aside — requests the donation receipt from the charity, and sends the invoice to the attorney's office the same evening.
Tuesday 6:10 PM
- Dinbox
Owner brief
Friday brief
Maple St cleared nine days before listing. Documentation and invoice delivered same day; donation receipt forwarded when the charity issued it. The paralegal asked to keep you on file — the office has two more estates in administration this quarter.
More demonstrations live on proof and examples.
Questions owners ask
Most of it, yes — that's increasingly the normal case. Deptly coordinates the walkthrough by video or through the realtor's lockbox, keeps the executor updated with photos at every milestone, schedules the family's keep-aside day around their travel, and routes the paperwork to the attorney's office. What never happens remotely is the judgment: what goes, what stays, and what the estate keeps are the family's decisions, and Deptly documents them rather than making them.
No — and in this branch it shouldn't. Estates, foreclosures, and hoarding conditions hide volume that photos flatten, and a price guessed from four pictures becomes a driveway argument later. Deptly's job is to get the walkthrough booked fast, gather what you'll want to know before you arrive — access, utilities, rough contents, the deadline — and send your price out the same day you walk it. Every bid waits on your eyes.
That's exactly the kind of per-account memory it keeps. Each client's spec — photo angles, date stamps, formats, portals, bid and invoice fields — is logged the first time and applied to every property after. The invoice doesn't go out until the package matches the spec, so it gets paid the first time instead of bouncing back three weeks later. Which portals connect directly gets confirmed during discovery.
The protocol is yours; Deptly makes sure it's followed and written down. Found-item rules are set during setup — work pauses, the item is photographed where it was found, the executor or attorney is notified, custody is recorded. Deptly handles the notification and the paper trail immediately, so there's a record of what was found, where, and who took possession. What actually happens to the item is always a human decision.
It doesn't practice law, and it won't pretend to. What can be removed, stored, or disposed of after an eviction follows the court's order and the instructions you and the landlord's attorney set — Deptly follows those instructions, documents what was done, and escalates anything ambiguous instead of guessing. If a question needs a legal answer that isn't on file, it goes to a human, full stop.
Tone is set per situation and you approve it before it's used. A family gets condolences, patience, and a slower cadence; a bank gets crisp dates and formats. The escalation bar is also lower here than anywhere else: a family member who is struggling, a dispute over a belonging, anything where a template would land wrong — those go to you, because some conversations should only happen between people.
It absorbs the reshuffle: the crew comes off the slot, the landlord and the attorney are notified, the jobs scheduled around it are re-sequenced, and when the new date lands, the whole file — access, instructions, documentation requirements — moves with it. What it never does is touch the legal timeline itself. Whether to proceed on a given date is always the landlord's and the attorney's call.
Yes — sequencing is half this business. The estate sale has to end before the trucks arrive, the family's keep-aside day has to come before both, and the realtor needs the house broom-clean before listing photos. Deptly builds that chain backward from the closing or listing date, confirms each handoff, and tells the next party when the previous step actually closes — so the realtor isn't calling you to ask if the house is empty.
That's settled at intake, not after the job. Deptly identifies the payer on day one — the estate through the attorney's office, the bank against the work order number, the landlord on account, or the family directly — and invoices accordingly the same day the property clears, with the documentation attached. Net-30 and net-60 accounts get followed politely on your cadence until they're paid or flagged to you.
No. Jobs, schedules, and photos stay where they live — Deptly works inside the tools you already run on, reading real availability from your board and filing photos, manifests, access notes, and invoices back to the job record, so there's one source of truth. Which systems connect directly is confirmed during discovery rather than promised upfront.
It can't — it isn't allowed to price or promise scope. Unknown conditions are the rule in this work, so the boundaries are hard: every bid waits on your walkthrough, schedule commitments follow your capacity rules, and if a property turns out worse than scoped mid-job, the change goes to you and the customer gets your answer, not an improvised one. Deptly's promises are limited to the ones you've already made.
Pricing follows scope: how many workflows, how much volume, which channels and systems, and how much oversight you want. Most cleanout companies start with a single workflow pilot — usually inquiry response and deadline tracking, since that's where the next account is won or lost — and add the documentation and invoicing work once it proves itself. The assessment gives you a scoped starting recommendation before any call.
No pitch, just a straight read
Talk through how this would work in your business
Walk through how the work actually moves in your business and hear exactly what Deptly would carry first — including an honest no if the fit is not there.